![]() ![]() Its evaluations at provides information to help consumers in five states select the best health plan through government healthcare exchanges.Ĭonsumers’ Checkbook magazine and are published in seven metro areas: the Boston, Chicago, Delaware Valley, Puget Sound, San Francisco/Oakland/San Jose, Twin Cities, and Washington, DC, areas. It provides its evaluations of physicians and hospitals on its websites, , and. Checkbook created the first-ever website to report surgeon-specific outcomes in terms of deaths and complications for a wide range of high-risk surgeries. It has for 40 years been an innovator in providing consumers information to help them select high-quality services, including physicians and hospitals. Learn more at Checkbook is an independent, nonprofit consumer organization. The National Quality Forum leads national collaboration to improve health and healthcare quality through measurement. The award will be presented at NQF’s 2015 Annual Conference on March 23-24, 2015, in Washington, D.C. Krughoff is an NQF member and has served on advisory and study panels for NQF and other organizations including the Institute of Medicine and the Agency for Healthcare Research and Quality. “By assuring the availability of timely, accurate, and easy-to-use information, CSS/Consumers’ CHECKBOOK has contributed to helping Americans save money and obtain better care, and has influenced healthcare providers and plans to be more efficient and responsive to consumers.” “Robert has made significant contributions to improving healthcare quality,” said Christine K. Krughoff founded CSS/Consumers’ CHECKBOOK, an independent non-profit organization that publishes products designed to help consumers make smarter choices about their healthcare, such as its Guide to Top Doctors, Consumers’ Guide to Hospitals, Guide to Health Plans for Federal Employees and Retirees, and a model plan comparison tool () developed to help consumers shopping on the Affordable Care Act exchanges select the health insurance plans that best meet the needs and preferences of themselves and their families.ĬSS/Consumers’ CHECKBOOK has been at various times over the years the survey administrator/consultant for various large-scale surveys in which patients are asked to evaluate their physicians, hospitals, and health plans, including the Centers for Medicare & Medicaid Services’ Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys of members of Medicare Advantage and Prescription Drug Plans. Krughoff was selected for the award by an NQF jury panel that unanimously acknowledged his lifetime work as a nationally recognized consumer advocate dedicated to helping consumers make more informed choices about their healthcare. The award is in recognition of Krughoff’s leadership role in improving transparency in healthcare and promoting greater consumer understanding of healthcare information.Įstablished by NQF this year, the Consumers and Patients for Quality Award recognize the outstanding contributions of consumers and patient advocates to improving healthcare quality. Washington, DC - The National Quality Forum (NQF) will award its inaugural Consumers and Patients for Quality Award to Robert Krughoff, founder and president of the Center for the Study of Services (CSS)/Consumers’ CHECKBOOK. ![]() NQF Honors Consumers’ CHECKBOOK Founder Robert Krughoff with Inaugural Consumers and Patients for Quality Award ![]()
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